The Philadelphia Inquirer by Jonathan Takiff
Comcast wants your old cable package, demanding it out for a new one that you swap.
Initially, the pitch seems appealing. Would youn’t desire the added interactive features, deeper mixture of web and cable stations, and sound control available these days utilizing the X1 platform and cable receivers? To have it, you are going to need to call it quits your box that is old your stash of championship game moments, comedy bits, favorite films, and never-to-be-rerun concert shows.
While satellite television receiver/DVRs from Dish system and DirecTV allow consumers to go or keep programs on a outside drive that is hard may be attached to an innovative new receiver, that choice isn’t available with Comcast Xfinity or Verizon FiOS bins.
In accordance with a Comcast supply, there isn’t any option to move tracks directly from an old model to a brand new one. Nonetheless, no more than 5 percent of clients nevertheless have actually the boxes that are outdated.
There isn’t any appropriate recourse for the increased loss of past tracks. User agreements which are finalized before activating devices hold that the supplier or maker can not be held responsible for a lot more than the cost of the equipment if or as soon as the item does not perform.
So which set-top boxes are increasingly being targeted? The fairly older people (see below). Comcast’s regional vice that is senior Jim Samaha recently delivered a letter to those customers impacted.
Germantown, Philadelphia resident Tom Di Nardo ignored the very first few letters: “I’m always getting mail from Comcast.” Then this weekend that is past warning messages began turning up on their television every quarter-hour declaring their solution had been going to be disrupted.
“Older bins like yours can not keep pace with brand brand new features and certainly will lose HD stations. Therefore we’d choose to provide you with a brand new one.”
This removal of high-definition stations on older cable boxes is going on because Comcast has changed the real method it sends signals.
Initially, several hundred networks had been pumped simultaneously through cable lines up to a set-top package, where customers tuned into the people they wanted. Now, utilizing the X1 platform and an even more MPEG-4 that is refined compression scheme, just the channel you have chosen is streamed towards the cable box being a much smaller file.
That change that is radical up the bandwidth to carry additional HD and Ultra-HD networks and, more crucial, faster online sites that Comcast may need to count on in the event that trend to streaming video clip vendors, like Netflix, Hulu, Sling TV, and Amazon, continues. The brand new technology also offers a lot more recordable program storage space, “in the cloud,” that won’t disappear completely in the event that you change containers once more.
East Mount Airy, Philadelphia resident Elayne Bender has already been mourning the increasing loss of favorite episodes regarding the Voice and “classic Saturday Night Live bits” that may vanish whenever she swaps out her cable that is current box.
Di Nardo, a longtime music that is classical and writer, is bemoaning the 18 hours associated with Metropolitan Opera’s Ring pattern – a $16 million homage to Wagner’s masterwork – he dutifully recorded on WHYY’s Y2 arts channel in hi-def.
To make certain that all just isn’t lost, he is now in the middle of copying those programs through a DVD recorder – an item that Toshiba, Panasonic, and Magnavox quit creating a years that are few but can still be present in limited quantities online. “The transfer to movie disk is time intensive – this has to be performed in realtime – facebook dating in addition to image quality is standard meaning, not too good,” Di Nardo stated. “But it beats recording the operas by having a camera or a smartphone held up as you’re watching television display.”
Obsolete Comcast cable field models
DCH3416, DCT6200, DCH3200, DCT6412, DCT3416, DCT6416, DCT5100, DCH6200, DCT3412, and DCT6208. If an installer is sent to your residence, a $60 solution fee will soon be charged. Nevertheless, whenever you can get it done your self, you spend absolutely nothing and acquire a totally free return label for the old package.
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